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Rugby Privacy

This Privacy Policy explains how Rugby Vehicle Hire Services (we, us and our) collect, use and protect personal information you provide when using our website and hiring our vehicles.

1. Information Rugby Collects

Rugby collects and processes several types of personal information, including:

2. How Rugby Uses Your Information

Rugby uses your personal information for the following purposes:

  • Match Services (Contract Fulfillment):
    • Processing and managing team registrations and match participation agreements. Verifying player identity and confirming compliance with eligibility rules. Facilitating kit collection and return processes. Processing membership fees and administering fines and refunds.
  • Supporter Communication (Legitimate Interest/Contract Performance):
    • Sending booking confirmations, schedule updates, and important match or equipment hire information. Responding to your inquiries and providing team and member support. Notifying you of changes to match arrangements, facility access, or club policies.
  • Rugby Communications (Consent/Legitimate Interest):
    • Sending promotional offers, newsletters, and service updates from Rugby when you have provided consent or when Rugby has a legitimate interest. You can opt out at any time.
  • Rugby Improvement (Legitimate Interest):
    • Analyzing site usage to improve fan experience and functionality. Conducting research to refine our training and match services.
  • Rugby Compliance (Legal Obligation):
    • Complying with legal, regulatory, and tax requirements related to Rugby operations. Preventing fraud and maintaining service security for Rugby platforms. Resolving disputes and enforcing our competition rules and terms of service.

3. Rugby Disclosures

Rugby may share your personal information with:

  • Rugby Service Partners: Third-party companies that help Rugby deliver its services, such as payment processors, IT support providers, and maintenance services. These providers are contractually obligated to protect your data.

Rugby does not sell your personal information to third parties for marketing purposes.

4. Rugby Data Security

Rugby implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security assessments. No internet transmission or storage can be guaranteed to be 100 percent secure.

5. Retention Periods

Rugby keeps your personal information only for the time needed to carry out the purposes for which it was collected, including compliance with legal, accounting, or reporting requirements. Retention periods vary by the type of information and the processing context.

6. User Rights

Under UK data protection law, Rugby users have the following rights:

  • Right of Players: Request a copy of the personal information Rugby holds about you.

To exercise these rights, please contact Rugby using the details below.

7. Cookies and Analytics

Rugby’s website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. Rugby Policy Updates

Rugby may update this Privacy Policy from time to time to reflect changes in our practices or applicable legal requirements. Updates will be posted on this page with a revised Last Updated date. Please review this policy periodically.

9. Contact Rugby

For inquiries about this Privacy Policy or Rugby's data handling, please contact us:

Rugby Vehicle Hire Services
Canal Side, Rugby CV21 3NB, United Kingdom
Rugby:: 017 8834 0135
Email:: Your Trusted Choice for Rugby Transport